General Terms and Conditions of Sale and Use (GTCS)
§. 1 General Terms
The following General Terms and Conditions of Sale (GTCS) govern the sale of merchandise on our e-commerce website www.estmode.it (hereinafter referred to as “the website”) by ESTMODE Ltd Sole Proprietorship (hereinafter referred to as "the Vendor" or “We”) to you (hereinafter referred to as “ the Consumer”).ESTMODE has its registered office in Italy at via San Francesco, 289 – Poggiomarino (NA) 80040, business register number, tax code and VAT number 08287741212 and another office in Italy at via Coriano, 58 Gros Bl.12 / F – Rimini (RN) 47924 .
Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions.
The Consumers are protected in case of a distance contracts endings, by Chapter III, Section II, of Legislative Decree no. September 6, 2005, n. 206 (“Consumer Protection Code”), as well as by other norms of law laid down by the “Consumer Protection Code” in the same way as any other applicable law.
Requests for information should be made through our Customer Care: firstname.lastname@example.org
You can use the website, access to the products and purchase in the following languages: Italian, English, Russian.
§. 2 Our Policy
The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on estmode.it through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between the users of estmode.it and third parties.
§. 3 How to Execute a Contract with the Vendor
Showing the products on the Website is a clear invitation to formulate an offer. Such invitations are not binding on ESTMODE and, especially, do not represent public offerings in accordance to section 1336 of the Italian Civil Code, in the full discretion of ESTMODE, every decision regarding the acceptance of the proposals may be formulated.
To place an order for the purchase of one or more products on www.estmode.it , you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.
After completion of the registration, the customer can select one or more products that it may consider purchasing, placing them in a "shopping cart" virtual, which will always display the content before forwarding the Order.
The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs and the terms and conditions for returning purchased products.
By clicking on the button "Finalize Order", at the end of the procedure initiated, will be filed in our database for the time required to process your order and as provided by law. By submitting an order form, you agree and accept these General Terms and Conditions of Sale. Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form.
The Vendor may not process purchases when there are not sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we shall inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons thereof.
§. 4 Product Availability
The availability of the products refers to the actual availability at the moment when the customer places the order. If the products displayed on www.estmode.it are no longer available at the time of your last access and once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within three 3 days from the day after Vendor has received your order. If the order form has been sent and the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those item. Even after sending the e-mail confirmation of the order, cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the product is not available and the customer will be notified immediately via e-mail.
§. 5 Payments and Product Price Indications
The prices of products posted on the homepage or in the various sections of the Website are inclusive of VAT and do not include any duties and taxes of the country of destination, different from Italy, which will be paid by the Consumer. The prices of products posted on the homepage or in the different sections of the Site are inclusive of VAT and do not include any taxes, duties and taxes applicable in the country of destination of the products, where this is different from Italy, which will be paid by the receiver.
Prices may change without notice from time to time. The total amount due is inclusive of sales tax applied in accordance with applicable state and local regulations based on your shipping address. The applicable sales tax amount is indicated on the payment page of the cart. The shipping costs are responsibility of the consumer, except for Italy where are shown at the time of order.
The payments can be made by: PayPal, Bank transfer, Credit/Debit card.
If the consumer has a PayPal account, can pay for the order directly online. After choosing the method of payment the customer will be redirected on the PayPal website where will enter his data and proceed with the payment. With Paypal, the bank information of the consumer is secret for ESTMODE. Paypal use an encrypted system in order to protect the card number of the consumer.
Payments by Bank transfer
We sent the merchandise once received the payment, on our bank account IBAN: IT18X0627024200CC0610181248 (2-3 working days).
Payments by Credit/Debit Card
The payments by credit/debit card are completed by Paypal secure site.
§. 6 Delivery
ESTMODE delivers all over the world.
The delivery takes place as the purchase order indicates, if the date of delivery it is not specified, must calculate a period of 2 maximum 10 days of the order date. If unable make the delivery, the order will be sent to the store. In such case, a notice will specify the place where to find it, and how to agree a new delivery.If you can’t be present at the place of delivery at the agreed time, we ask you to contact us again to agree on a new delivery date.
§. 7 Risks and Responsibilities
The risks related to the products will be responsibility of the consumer starting from the moment of delivery. The ownership of the products is acquired at the moment we receive the full payment of all the amounts, including the shipping.
§. 8 Returns and Refunds
If you cancel the contract within the fourteen (14) calendar day cooling-off period pursuant, we will process the refund due to you as soon as possible. (According to Article. 52 of Legislative Decree no. 206/2005, as modified by Legislative Decree no. 21/2014).
The products must be returned to:
VIA CORIANO,58 BL.12/F
47924 RIMINI RN
To return the products: you should notify us in writing as soon as practicable and in any event within fourteen (14) calendar days, by completing and submitting the online Return Form. You should keep a record of your cancellation notice; the products should not have been used, worn, washed; the identification tag should still be attached to the products with the disposable seal; the products should be returned, complete and unused, with their original packaging (the packaging should include its original seal; if you want to return a kit, it should include all of its components); the products should be returned to the Vendor within fourteen (14) calendar days following notification to the Vendor of the damaged or defective product or of the Vendor's error; the products should not have been used, worn, washed or damaged.
The Vendor will examine all products returned as damaged or defective and will notify you of your refund via e-mail within a reasonable period of time.The website will refund using the same method of payment chosen by the Customer during the purchase. In case of Payments by Bank transfer, and if the customer wishes to exercise its right of withdrawal, must provide Bank account details: IBAN and BIC SWIFT necessary to conduct of the refund.
Consumer data are treated in accordance with the Italian Data Protection Code (Legislative Decree no. 196 of 30 June 2003).
These terms and conditions have been written on 18/05/2016.